Jan 16th ’19 08:30 am

 Utility Week Water Customer Conference

 

With PR19 plans under review, the UK water sector must maintain a rigorous focus on the customer to deliver ambitious objectives, develop innovative engagement strategies and keep up with customer service practices being delivered outside the industry. What does this mean for customers and what does it look like in practice?

Now in its 7th year, the Utility Week Water Customer Conference will once again bring together leading customer experts and key stakeholders to share their insight and experiences in this rapidly evolving industry.

Key topics to be addressed in 2019 include: the application of CMEX, digital transformation and effective customer engagement, behavioural changes & education of customers and customer performance of the non-domestic market.

This programme has been designed to help you develop a continuously effective and trusted service that exceeds customer expectations.


Link to the event website »




Event title Utility Week Water Customer Conference
From 2019-01-16 08:30
To 2019-01-16 17:00
City Birmingham
Country England
Posted by Global Water Jobs


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